About the role

LEAD PRODUCT DESIGNER This is a fully remote opportunity but is preferred to be worked from the Eastern timezone. ABOUT US 1mind is building the next generation of revenue teams. We are creating a new category of enterprise software: Autonomous Customer Experience. Our platform deploys Superhumans, go-to-market teammates with a face, a voice, and a GTM brain that serve the buyer across the entire journey with one continuous memory. They engage, demo, onboard, and support in the moments no company could ever staff, so the handoffs disappear and growth stops leaking. Join us as we define the category and build the platform that powers the next generation of revenue teams. When the buyer wins, the company wins. Every1 Wins. ABOUT THE ROLE 1mind is building Superhuman AI for GTM, AI agents that talk to buyers over voice and chat, reason across context, and take action across the customer journey. As Lead Product Designer, you'll help define how people interact with this new class of software across buyer-facing experiences, our Console, AI-assisted workflows, and the systems that connect them. This is a hands-on senior IC role for a designer who loves making complex products feel simple. You'll work on problems that don't always have established interaction patterns yet: how a user understands what an AI agent is doing, how they guide or correct it, when the AI should act versus ask, how much control to expose, and how sophisticated configuration can feel approachable without losing power. You'll partner closely with Product and Engineering from the earliest problem framing through shipped product. We expect designers here to talk directly to customers, prototype early, explore multiple directions quickly, and stay close to implementation. You'll have meaningful ownership over both the experience itself and the design patterns that make 1mind feel coherent as the product grows. This is a fast-moving company and a high-ownership role. We're looking for someone who gets energy from that; a designer with strong product instincts, exceptional interaction and visual craft, and the judgment to know when to move quickly and when the details really matter. WHAT YOU’LL DO - Own product design from problem framing through research, interaction design, high-fidelity UI, prototyping, implementation, and iteration - Design new interaction patterns for human-AI collaboration — helping users understand, guide, trust, and stay in control of increasingly autonomous software - Simplify complex workflows across configuration, integrations, multi-step workflows, system states, permissions, and other sophisticated B2B product experiences - Shape both buyer-facing experiences and the products our customers use to configure, deploy, understand, and manage their Superhumans - Partner closely with Product and Engineering to define the problem and solution together, rather than waiting for a finished brief or requirements document - Prototype early and often using Figma, AI prototyping tools, and code-based tools where useful to make ideas tangible and test interactions before investing heavily - Run customer conversations and usability sessions directly, observing how people actually use the product and turning those insights into better experiences - Move comfortably between systems-level thinking and detailed interaction and visual design — from the underlying product model to the final state, transition, copy, and polish - Stay involved through implementation and design QA so the quality of the shipped experience matches the intent - Evolve our design system and reusable interaction patterns as the product grows, creating consistency without slowing the team down - Use product data, customer feedback, and observed behavior to understand whether what we shipped actually made the experience better WHAT YOU’LL BRING - 8+ years of product design experience, ideally with complex B2B SaaS or similarly sophistic