About the role

Airbyte is the data and action layer for AI agents. We give agents fast, accurate, authenticated access to business data across hundreds of sources, so they can discover the entities that matter, reason over real-time context, and take action in the systems they read from, not just observe them. We started as the open-source standard for data movement and proved the economics of data integration at scale: hundreds of connectors, thousands of companies, and, since 2020, have raised $181M from leading investors including Benchmark, Accel, Altimeter, Coatue, and Y Combinator. As our CEO Michel Tricot puts it, "the last ten years were all about structured data. The future is all about context." We're now building that context infrastructure for production-grade agents on the same open foundation, as agents become the primary consumers of enterprise data. Our mission is unchanged: make data available and actionable to everyone, everywhere. That everyone now includes AI agents. THE ROLE As an Airbyte Senior Solutions Architect, you will serve as a trusted post-sales technical partner to enterprise customers, helping them successfully onboard, implement, adopt, and expand their use of Airbyte. You will own the technical customer relationship after the sale, working closely with customer engineering, platform, infrastructure, and data teams to understand their environment, guide implementation, troubleshoot issues, and ensure they are getting long-term value from Airbyte. This is also a highly hands-on technical role. A major part of the job involves working directly in customer Kubernetes environments to deploy, configure, troubleshoot, and optimize Airbyte in production. You should be comfortable getting into the weeds with customers across workloads, pods, networking, storage, resource management, APIs, databases, CDC, and data movement issues. You will act as the bridge between customers and Airbyte’s Support, Product, Engineering, and Sales teams, serving as the internal source of truth for customer technical needs while helping drive adoption, retention, and expansion. Joining Airbyte at this stage means working at the intersection of data infrastructure, cloud platforms, and AI while helping shape how enterprise customers successfully deploy and scale our products. WHAT YOU’LL DO OWN POST-SALES TECHNICAL SUCCESS - Serve as the primary technical partner for enterprise customers after the sale, owning the technical relationship throughout onboarding, implementation, adoption, and expansion. - Build trusted relationships with customer engineering, infrastructure, platform, and data teams. - Develop a deep understanding of each customer’s architecture, use cases, technical requirements, and long-term goals. - Guide customers through implementation and adoption while proactively identifying risks, blockers, and opportunities to improve their deployment. - Partner with customers to define technical success and ensure they are realizing measurable value from Airbyte. - Coordinate with Airbyte Support, Product, and Engineering to resolve complex customer issues and drive successful outcomes. - Act as the internal source of truth for customer technical requirements, infrastructure constraints, product feedback, and feature needs. - Identify opportunities for broader adoption and expansion in partnership with Sales and Customer Success. - Build long-term technical relationships that improve customer satisfaction, retention, and growth. HANDS-ON KUBERNETES & TECHNICAL IMPLEMENTATION - Work directly in customer Kubernetes environments to deploy, configure, troubleshoot, and optimize Airbyte in production. - Troubleshoot Kubernetes workloads, pods, deployments, networking, storage, resource allocation, scheduling, logs, and performance issues. - Diagnose complex production issues across Kubernetes clusters and work alongside customer engineering teams to identify root causes and implement solut