About the role

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.  Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about http://hims.com/about and hims.com/how-it-works http://hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals http://www.hims.com/careers-professionals. ABOUT THE ROLE: We are seeking an Operations Engineer / Production Scientist to support peptide manufacturing at our Menlo Park site. This role will serve as a technical process owner on the manufacturing floor, with a primary focus on Solid-Phase Peptide Synthesis (SPPS), synthesis, cleavage, purification, and lyophilization. You will be responsible for monitoring, analyzing, troubleshooting, and continuously improving peptide manufacturing processes. This role partners closely with Manufacturing, Quality, and Engineering to improve yield and throughput, reduce process variability, support robust GMP operations, and drive data-based decision-making across the manufacturing process. The ideal candidate brings strong peptide manufacturing or API process experience, a hands-on manufacturing mindset, and the ability to use process data, root cause analysis, and continuous improvement tools to improve manufacturing performance. YOU WILL: - Serve as a technical process owner for peptide manufacturing operations, including SPPS, purification, and lyophilization. - Support manufacturing teams during batch execution and provide real-time technical troubleshooting on the floor. - Monitor critical process parameters and key performance indicators across peptide manufacturing processes. - Collect, analyze, and trend manufacturing data to identify process variability, yield losses, bottlenecks, and improvement opportunities. - Develop and maintain manufacturing dashboards tracking yield, cycle time, solvent usage, throughput, batch success rate, and right-first-time metrics. - Evaluate coupling efficiency, resin performance, deprotection efficiency, impurity formation trends, and other process indicators related to SPPS performance. - Identify and implement improvements to reaction conditions, cycle parameters, manufacturing practices, and process controls. - Lead initiatives to improve product yield, throughput, cycle time, overall equipment effectiveness, and process robustness. - Apply Lean Manufacturing, Six Sigma, statistical analysis, and structured root cause analysis tools to reduce waste and process variation. - Lead or support investigations related to process excursions, atypical results, yield losses, manufacturing deviations, and equipment/process issues. - Use tools such as Fishbone Analysis, 5 Why Analysis, FMEA, and Statistical Process Control to identify root cause and drive corrective actions. - Author and revise SOPs, Master Batch Records, process descriptions, manufacturing instructions, technical reports, and process performance summaries. - Support deviation investigations, CAPAs, change controls, risk assessments, process validation, and continued process verification activities. - Ensure technical documentation is accurate, complete, and compliant with cGMP requirements. - Partner cross-functionally with Operations, Engineering, Quality, Supply Chain, and site leadership to improve manufacturing perfor