About the role

[https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/5ac97b31-49cd-4012-8bb0-5caf15e33c69/B25.png] WE ARE LOOKING FOR AN INTERNAL AUDIT & INVESTIGATIONS SENIOR ASSOCIATE TO JOIN OUR LEGAL GROUP AS WE SCALE UP AND DRIVE DIGITAL AND FINANCIAL INCLUSION ACROSS OUR MARKETS. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/2c6957b4-39d2-40b3-8eb6-7e380a0c2f9c/B13.png] JOB PURPOSE People tell you things they haven't told anyone else. What if the business you were protecting had just crossed 10 million customers and $2 billion in credit unlocked — with 86% saying it's genuinely improved their lives? That's M-KOPA today, and we're building an investigations function to match a business operating across five markets with a whistleblower and grievance programme that needs to genuinely work — not just exist on paper. This is a Board-visible role, reporting to the Head of Internal Audit & Risk, at the point where this function moves from case-by-case to properly run. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/5e9f3448-2fed-4b66-b1ee-9474279a7947/B13.png] What you'd own: Leading internal investigations end-to-end — intake, evidence, interviews with complainants, witnesses, and subjects, analysis, and reporting — across fraud, misconduct, harassment, safeguarding, and policy-violation cases, with a methodology consistent enough to hold up in disciplinary or legal proceedings. Preparing monthly and quarterly reporting for the Head of Internal Audit & Risk and the Board Audit & Risk Committee. Running the whistleblower and grievance programme day to day, and feeding recurring themes back into audit planning. The honest part: this means holding other people's worst days with absolute discretion, managing a caseload independently across markets and cultures, and writing findings that need to survive scrutiny long after the case closes. If that's the kind of trust you're ready to carry rather than a weight you're avoiding, keep reading. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/dda40464-a974-4cd3-b258-54e4aa38e9af/M-KOPA%20Pic.jpg] ORGANISATION STRUCTURE Reports to Head of Internal Audit & Risk What you bring: A degree in a business-related field, law, or criminology, plus a Certified Fraud Examiner (CFE) credential — this one's a hard requirement. Extensive, hands-on experience conducting internal investigations, ideally in financial services, fintech, or a comparable regulated, multi-market environment. A demonstrated track record preparing findings for senior management and Board-level audiences. Every case you close carefully protects the trust that makes this whole model work. WHY M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com http://m-kopa.com. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/369018b8-cf9c-49c7-95f1-1d414482ba57/B13.png] Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026), named on CNBC's World’s Top Fintech Companies 2025 & 2026 and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 10 million customers, unlocking $2 billion in cumulative credit for the everyday earners across Africa, in addition to over 10,000 e-bikes financed in Kenya. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/481f6724-8375-4f39-b514-fbe00b8fc3b5/B13.png] Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly